bdm77's Privacy Policy

This privacy policy ("Policy") is published on behalf of the bdm77 platform ("Platform", "we", "us"). bdm77 places the highest importance on the privacy of its users ("you", "user"). This policy describes what information we collect, how it is used, with whom it may be shared, and how you can maintain control over your information. By using our platform, you are giving your consent to the terms of this policy.

1 Information We Collect

bdm77 collects various types of information during account registration, platform use, and financial transactions. A detailed description of the information collected is provided below.

1.1 Identity Information

When opening an account, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Address details

1.2 Financial Information

To facilitate deposits and withdrawals, we collect mobile banking information. Accepted payment methods on bdm77 are bKash, Nagad, and Rocket. We never store your full mobile banking PIN or password.

1.3 Usage Information

The following information is collected automatically while using the platform:

• IP address and device type
• Browser and operating system information
• Login time, session duration, and click-through data
• Game history and betting activity
• Data obtained from cookies and equivalent tracking technologies

1.4 Communication Information

When you contact our customer support team via live chat or email, we may retain a record of that conversation. This is used to improve service quality and for dispute resolution.

2 How We Use Information

The information collected is used for the following purposes:

• Account creation and management, and identity verification
• Processing financial transactions — deposits and withdrawals
• Prevention of fraud, manipulation, and money laundering
• Providing a personalized gaming experience
• Improving platform security and performance
• Sending relevant promotional information (subject to your consent)
• Monitoring usage patterns to ensure responsible gaming
• Fulfilling legal obligations and responding to requests from regulatory authorities

3 Sharing Information with Third Parties

bdm77 may share information with third parties in limited circumstances and under strict conditions:

3.1 Service Providers

Trusted third-party providers may be granted access to specific data to support our operations. This includes payment processing, technology services, and fraud detection agencies. These parties are bound to process data only in accordance with our instructions.

3.2 Legal Obligations

We may be required to provide necessary information as part of a court order, a request from an investigating authority, or a legal process. In such cases, we will endeavor to notify you as far as possible, provided that it is legally permissible to do so.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such circumstances, we will notify you in advance and give you the opportunity to act according to your preference.

4 Data Security and Protection

bdm77 employs industry-standard technical and administrative measures to protect your information. The key components of our security framework are:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• Access Controls: Only authorized personnel are granted access to your information for designated tasks.
• Regular Security Audits: Our systems are subjected to regular security testing.
• Two-Factor Verification: An additional verification layer is used to detect suspicious transactions.

However, no method of transmitting data over the internet is 100% secure. We strive to ensure the highest level of protection, but it is not possible to guarantee complete security.

5 Cookies and Tracking Technologies

The bdm77 platform uses cookies and similar technologies to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Indispensable for the core operation of the platform — login sessions and security
• Functional Cookies: Help remember your preferences and language selection
• Analytical Cookies: Used to analyze platform performance and usage patterns

5.2 Cookie Controls

It is possible to control cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform functions to not work properly.

6 Data Retention Period

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• All relevant information is retained for as long as your account remains active
• After account closure, financial and identity-related information is retained for a specified period to meet legal requirements
• Specific data may be retained for an extended period for fraud prevention purposes
• Upon expiry, information is securely deleted or anonymized

7 Your Rights

As a user of bdm77, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your information in certain circumstances (may not apply where legal obligations exist)
• Restriction of Processing: The right to request that processing of your information be limited in certain cases
• Portability: The right to receive your information in a structured format
• Objection: The right to object to the use of your information for specific purposes

To exercise these rights or for any questions, please contact us.

8 Protection of Minors' Information

bdm77 provides services only to those aged 21 and above. We do not knowingly collect information from any minor. An age verification process is in place at the time of account registration.

If we become aware that someone under the age of 21 has created an account, that account will be closed immediately and the associated information will be securely deleted.

9 Third-Party Services

The bdm77 platform incorporates third-party payment services such as bKash, Nagad, and Rocket. These services have their own privacy policies which are separate from bdm77's policy. bdm77 is not responsible for how your information is used on these third-party platforms.

10 Changes to This Policy

bdm77 reserves the right to modify this privacy policy at any time. For significant changes, we will notify you via email or through the platform. Continued use of the platform after changes will be considered as your consent to the updated policy.

The "Last updated" date at the top of this page is always kept current. The current version of the policy can always be found on this page.

11 Contact Us

For any questions, concerns, or complaints regarding this privacy policy, or to exercise your rights relating to your information, please contact us: